Privacy & Security
Welcome to Classera Data:
This Privacy Policy sets out the basis on which any personal data, including but not limited to information we collect from you or other sources or that you provide to us (“Information”) will be handled by us in connection with your access and use of https://me.classera.com. We understand the importance you place on the Information, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our practices regarding your Information. By using our website, you agree to the handling of your Information in accordance with this Privacy Policy.
References in this Privacy Policy to “we”, “our” or “us” (or similar) are references to Classera. References to “user” or “you” (or similar) are references to you as an individual or legal entity as the case may be.
What is information we may collect from you?
We may collect and process the following Information about you:
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(a) Information that you provide by filling in forms on our Website, including information provided at the time of registering to use our Website and other co-registrations (e.g. social media logins), subscribing to our Services, posting material or requesting further services;
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the Information you provide when you enter a competition or promotion via our Website, provide reviews, testimonials or feedback on our Website;
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Information you provide us, or that we may collect from you, when you report a problem with our Website;
- a record of correspondence if you contact us;
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general, aggregated, demographic and non-personal Information;
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details about your computer, including but not limited to your IP address, operating system and browser type, as well as information about your general internet usage (e.g. by using technology that stores information on or gains access to your device, such as cookies, tracking pixels, web beacons, etc., (together, “Cookies”));
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your email address and/or mobile number from a third party if you indicate that you have consented to that third party sharing your Information with us; and
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any other Information we consider necessary to enhance your experience on the Website.
How we will use your information?
We may use Information held about you in the following ways:
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to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
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to provide you with location-based services, such as advertising, search results and other personalised content;
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to carry out our obligations arising from any contracts entered into between you and another entity using our Website or between you and us;
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to improve our Services and to deliver a better and more personalised service to you;
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to ensure that content from our Website is presented in the most effective manner for you and the device you use to access our Website;
- to notify you about changes to our Services;
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for any other reason which we deem necessary to enhance your experience of the Website;
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to administer and manage our incentives programs and fulfil your requests for incentives, and/or to allow you to participate in sweepstakes and to notify you if you are a sweepstakes winner.
To whom we may disclose your information ?
Information about our customers is an important part of our business. We share your Information only as described below and with businesses that follow practices at least as protective as those described in this Privacy Policy:
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Marketing and Promotional Offers. We may use your Information to provide you with information about goods and services which may be of interest to you and enhance your Website experience, service messages, new features, enhancements, special offers and events of interest. We may contact you via various channels.
We may permit third parties to use your Information. For example, we may provide advertisers Information to help them reach the kind of audience they want to target and to enable us to comply with our commitments to our advertisers (e.g. by displaying their advertisements to a target audience).
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- Business Transfers. In the event that we or substantially all of our assets are acquired, customer information will be one of the transferred assets.
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Protection of Our website and Others. We release account and other Information when we believe such a release is appropriate to comply with the law and law enforcement investigations and to protect the rights, property or safety of our users or others. This includes exchanging information with other companies and organisations for various reasons, such as fraud protection and credit risk reduction.
Note that our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data or other information to these websites.
How we store your information?
The Information that we collect from you may be transferred to, stored and processed by who work for us or for one of our suppliers. We will store your Information for as long as necessary to fulfil the purposes indicated in this Privacy Policy or as otherwise permitted or required by law. Your Information may be transferred, stored, processed and used by our affiliated companies and/or non-affiliated service providers in one or more countries.
What security measures we apply?
We maintain commercially reasonable technical, administrative, and physical safeguards to ensure your Information is treated securely and in accordance with this Privacy Policy, and to protect against unauthorized access or alteration to, disclosure, or destruction of your Information. We may, for example, use encryption technology to secure your Information during transmission to our Website as well as external firewall and on-host firewall technology to prevent network level attacks. Only those authorized employees, contractors, and agents who need to know your Information in connection with the performance of their services are allowed to access this Information.
It is important for you to protect yourself against unauthorised access to your password and to your devices used to access our Services. You are responsible for keeping your password confidential. For example, ensure that you sign off when you have finished using a shared device.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your Information transmitted to our Website and any transmission is at your own risk.
How can you access and amend your information?
You are able to access a broad range of information about your account and your interactions with the Website for the purpose of viewing and, in certain cases, updating your Information.
You can opt-out of receiving future marketing communications from us at any time by adjusting your customer communication preferences, through the unsubscribe link within the email communication. For marketing via your mobile application, you will need to adjust your notifications settings in the general section of your mobile.
Also, our system will place cookies when you log on to our Website and this is to ensure you have an enjoyable user experience and are able to utilise all aspects of the Website. You may disable Cookies by changing the settings on your browser. If you disable Cookies, it will affect how our Website works and you may not be able to access or use certain areas of our Website or full functionality. For example, performance cookies collect information about how you use the Site, for instance, which pages you visit most often, which allows us to provide you with targeted and relevant choices that enhance your Site experience.
We may retain a copy of your Information for compliance reasons. When you update Information, we may retain a copy of the prior version for our records.
What if we change our privacy policy?
Our business changes constantly, and our Privacy Policy may therefore also need to change. We will post the current version of this Privacy Policy on the Website and each such change will be effective upon posting on the Website or upon the date designated by us as the “effective date”.
We may e-mail periodic reminders of our notices and conditions, but you should check our Website frequently to see recent changes.
It is your obligation to regularly check the Privacy Policy. Your continued use of the Website following any such change constitutes your agreement to this Privacy Policy as so modified.
How you can contact us?
If you have any concerns about your information on the Website, please contact us at securitydepartment@classera.com with a detailed description, and we will work to resolve it.